Unlike other companies, we do not charge any more for an in-home or in-office visit. We simply go to your home or business and fix your problem. Laptops, desktops, routers or networks, we have you covered. if you want we can set up a Remote Virtual Computer Repair appointment that is made online with a qualified technician who can assist you via video phone or by accessing your computer through remote access.
To set up a home visit, just give us a call at 813-549-1881. If you would like a remote visit, you simply fill out the appointment form. Make the payment and the technician will contact you at that time. You will receive a confirmation email confirming the time and date.
The technician’s perspective. When a client initiates a virtual computer repair office visit, a message shows up in my designated e-mail inbox as an alert. I then log into the secure Web portal and find the client’s virtual office visit request. I open the encounter and review the chief complaint and concise medical history, which has been converted to medical terms (versus layperson’s terms on the patient side), with pertinent negative and positive responses shown. I can also open any files the patient has attached. I then determine whether I need to query the client for more details (I do this infrequently), abort the virtual visit and request an in-office appointment instead (a rare occurrence), or complete the virtual encounter (this happens the majority of the time).
This type of virtual computer repair visit helps streamline the workflow for our technicians.
Yes, simply contact our office at: 813-549-1881 and we will be happy to assist you.
Thank you for using That’s My Computer Guy Virtual Computer Repair Center
At That’s My Computer Guy, we can fix your machine remotely. Just make a Virtual Computer Repair appointment and we will take care of the rest.
You remain safe at home and we contact you remotely using proven technologies. Just give us a call at: 813-549-1881